Over the past few days I have had a few run-ins with BT call centre staff. Shortly after one heated call to an Indian gentleman (which is usual for me & call centre staff) I had an Indian lady call me back about my broadband problem. She asked me to go into 'event manager' to look for errors...then tried to get me to access a website www.windowsonlinelab.com (do not go to that website, it downloads a program that allows remote access). Luckily enough I had no connection to attempt accessing it. I only realised it wasn't a genuine BT call when they spoke of my routers' green light (there is no green light). Do you think my information was passed on to scammers by BT?
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